People at CVS


From the beginning we designed the business to provide bilingual contact center professionals to service each and every client. We did this through establishing a strict screening process to select only the best talent available,  in addition to contact center experience our agents have education and backgrounds ranging from doctors and engineers, to financiers and lawyers who have proven to be key members of our business.


Listen to a couple of our agents and hear for yourself the level quality service and English skills that you will receive when working with us.





CVS - Collections
00:00 / 00:00
CVS - Customer Service
00:00 / 00:00
CVS - Over the Phone Interpreting
00:00 / 00:00

Please note: Out of respect to our clients and confidentiality agreements, parts of the recordings have been deliberately erased by CVS as they are live.  

Our Leadership Team

After listening to us, do you really want to work with another  Yes man?  Our guess is no. You want someone who doesn’t just have the infrastructure but also the intelligence to get the job done right. Over the years we have learned a lot and have taken those lessons and applied them to giving our clients brighter, more intelligent, answers to their problems.


When a client comes to us with a project we work with them to craft a positive customer experience and deliver quality service without breaking their budget. Our wide

range of expertise and industry experience affords us with a spectrum of solutions four our customers. 


 !!!  Working with our Leadership Team,  employee’s and our wide variety of experience we will be  able to meet your needs !!!






CVS is Leaded by our CEO Luis Ross and Head of Clients Services
Luis Ross in not only experienced in representing senior management for contract negotiation, training and coordinating the operations within the contact center but, also he holds degrees in  Marketing, Finance and Aviation. 




Mr Ross will be your primary contact through your campaigns 


Contact Information:

Clear Voice Services Ltda. 

Office Phone Number:  480-685-8030 

Cel Phone number:      480-553-9893  

Skype: luismross

© 2023 by Strategic Consulting. Proudly created with