People at CVS
From the beginning we designed the business to provide bilingual contact center professionals to service each and every client. We did this through establishing a strict screening process to select only the best talent available, in addition to contact center experience our agents have education and backgrounds ranging from doctors and engineers, to financiers and lawyers who have proven to be key members of our business.
Listen to a couple of our agents and hear for yourself the level quality service and English skills that you will receive when working with us.
Please note: Out of respect to our clients and confidentiality agreements, parts of the recordings have been deliberately erased by CVS as they are live.